A newborn sleeping peacefully in the infant room

Service

Infant Room

Warm lighting and expert care keep every baby at ease.

Process

Systematic Admission Process

Observation Room & Check-up

Initial body check-up immediately after arrival.

Intensive Observation 1 (RSV)

Checking for RSV symptoms like fever and cough.

Intensive Observation 2 (Rota)

Rapid testing for Rota virus via stool sample.

Safety Quarantine (4hrs)

Precautionary isolation for 4 hours.

Move to Nursery 1

Moving to Nursery 1 designated for newcomers.

Move to Nursery 2

Transfer to Main Nursery 2 after adaptation.

PRE-OBSERVATION

Pre-Observation Room

Preparation space for a healthy first meeting. All babies receive meticulous condition checks here upon initial entry.

Pre-Observation Room
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Pre-Observation Room

Safety & Isolation

  • 3 Independent Observation Rooms
  • Thorough Infection Prevention
  • Check for Latent Diseases

Intensive Care

  • Professional Medical Staff Care
  • Intensive Monitoring of Initial Health
  • Systematic Procedures for Safe Joining
NEWBORN ROOM

Newborn Room

A space full of love from professional nurses, with warmth and humidity just like a mother's embrace. We protect your baby's comfort with 24-hour meticulous care.

Newborn Room
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Newborn Room

Care & Monitoring

  • Separated newborn room (Infection prevention)
  • 1:1 Dedicated Care System
  • 24-hour Jelly Cam Monitoring

Premium & Health

  • Pediatrician rounds (Twice a week)
  • Personal care on 1:1 dedicated station
  • Premium baby supplies provided
The Helia Standard

Uncompromising Premium Care

1:3 Private Care & Open Tour
Strength 01

1:3 Private Care & Open Tour

Dedicated nursing staff provides 1:3 care. Our transparent operation allows for open tours anytime, giving you peace of mind.

100cm Safety Distance
Strength 02

100cm Safety Distance

We maintain a strict 100cm distance between bassinets to prevent droplet and cross-infection, providing a spacious and safe environment.

Individual Diaper Station
Strength 03

Individual Diaper Station

To prevent cross-infection, every baby has their own dedicated diaper changing station. We apply uncompromising hygiene standards to every detail.

Daily Individual Bath
Strength 04

Daily Individual Bath

We prioritize hygiene with daily baths in individual tubs. It's a refreshing start to the day, allowing us to closely check your baby's condition.

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